Data privacy

Contact details:
phone: +41 44 782 88 89
e-mail: datenschutz@cbuy.ch

1. who we are
Personal data that you communicate to us via www.cbuy.ch is collected, used and processed exclusively by SWISS Gate AG, Kasernenstrasse 4b, 8184 Bachenbülach (hereinafter referred to as “cbuy.ch”).

2. personal data as a matter of trust
We regard customers as our partners. This partnership is also reflected in the way we handle your personal data. For cbuy.ch it is a matter of course to work together with our customers when it comes to protecting their privacy. This privacy policy shows you what information we collect, how we use it, and how you can view, change and delete it. If you register for our newsletter, we use the data required for this or separately provided by you in order to regularly send you our e-mail newsletter based on your consent. Unsubscribing from the newsletter is possible at any time and can be done either by sending a message to the contact option described below or via a link provided in the newsletter. After unsubscribing, we will delete your e-mail address unless you have expressly consented to further use of your data or we reserve the right to use data beyond this that is permitted by law and about which we will inform you in this declaration

3. help us to make cbuy.ch even better
To make cbuy.ch even better, we need your help. In concrete terms, this means that you provide cbuy.ch with various information in order to be better served and ultimately to make cbuy.ch better for everyone.

4. catalog order / purchase / customer service
If we work for you, for example, when placing an order you will be asked to provide your name and address, date of birth, telephone number and e-mail address to ensure proper delivery, to resolve any problems and to answer questions.

5. special offers, sales promotions, gift vouchers and warranties
If you register for or use special offers, discount vouchers or other sales promotions from cbuy.ch, we sometimes ask for your personal customer data in order to use the success of our programs for future offers. You will also be asked for this information when you fill out a warranty card for a product purchased at cbuy.ch. We may also ask you which items you prefer, why you buy this or that item, or what your lifestyle is like to find out more about your purchasing behavior.

6. no communication of personal data to third parties
Cbuy.ch does not share your personal data with other persons or companies. The information we collect is used exclusively by cbuy.ch. We commit ourselves to use appropriate security systems to protect your personal data against foreseeable risks. Occasionally we have to call in external companies to serve you even better. In some such cases, we may share information with these companies to enable them to process your request. For example, a transport company must know your name and address in order to deliver the items ordered from cbuy.ch. These companies must commit themselves to cbuy.ch to keep the data confidential in order to prevent data misuse.

7. cookies for customer profiling
Cookies store anonymized information that you have already sent us. cbuy.ch may use cookies on its websites to gain information about what you like best. For example, the website can display the page you like to look at (and even more relevant information about it) so that you do not have to search for it for a long time the next time you visit cbuy.ch. You can deactivate cookies in the Internet features of your browser.

8. call us
Cbuy.ch will only contact you if you wish to do so and send us an e-mail. If you are contacted by cbuy.ch but do not wish to receive further product information or special offers, please let us know as indicated below.

9. access to data
If you submit your personal data to cbuy.ch, you can view this data at any time. You can update, change or delete them. All you have to do is call us, write or send an e-mail and proceed as described below. On request, we will also tell you how we got the information and whether or where we used it within cbuy.ch. Your personal data is only intended for our own use, and in accordance with current legislation, we only store data that is relevant and necessary for the legitimate purposes described above. We also delete your data when we no longer need them.
If you would like us to update your contact details or remove your name from our mailing list, or if you have further questions about the cbuy.ch privacy policy or your personal data, please do not hesitate to contact us. Simply click here to contact us by e-mail or call us at +41 44 782 88 89 or write to the following address:
SWISS Gate AG, Kasernenstrasse 4b, CH-8184 Bachenbülach

10. privacy policy for the use of Facebook plugins (Like-Button)
On our pages are integrated plugins of the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA. You can recognize the Facebook plugins by the Facebook logo or the “Like-Button” (“Like”) on our page. An overview of the Facebook plugins can be found here: https://developers.facebook.com/docs/plugins. When you visit our pages, the plugin establishes a direct connection between your browser and the Facebook server. Facebook thereby receives the information that you have visited our site with your IP address. If you click the Facebook “Like-Button” while you are logged in to your Facebook account, you can link the contents of our Pages on your Facebook profile. This allows Facebook to associate your visit to our Pages with your user account. We would like to point out that we, as the provider of the Pages, have no knowledge of the content of the transmitted data or its use by Facebook. Further information on this can be found in the Facebook privacy policy at https://www.facebook.com/about/privacy. If you do not want Facebook to be able to assign visits to our Pages to your Facebook user account, please log out of your Facebook user account.

11. privacy policy for the use of Google Adsense
This website uses Google AdSense, a service for the integration of advertisements of Google Inc. (“Google”). Google AdSense uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. Google AdSense also uses so-called web beacons (invisible graphics). Through these web beacons, information such as visitor traffic on these pages can be evaluated. The information generated by cookies and web beacons about the use of this website (including your IP address) and delivery of advertising formats are transferred to a Google server in the USA and stored there. This information may be passed on by Google to contractual partners of Google. However, Google will not merge your IP address with other data stored by you. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you agree to the processing of the data collected about you by Google in the manner and for the purpose described above.

12. privacy policy for the use of Google Analytics
This website uses Google Analytics, a web analysis service of Google Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by cookies about your use of this website is usually transferred to a Google server in the USA and stored there. However, in the event that IP anonymization is activated on this website, your IP address will be shortened by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area before this happens. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. The IP address transmitted by your browser within the framework of Google Analytics is not merged with other data from Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you agree to the processing of the data collected about you by Google in the manner described above and for the aforementioned purpose.

13. privacy policy for the use of Google +1
Use the Google +1 button to publish information worldwide. The Google +1 button provides you and others with personalized content from Google and its partners. Google stores both the information that you gave for a +1 content and information about the page you viewed when you clicked on +1. Your +1 may be displayed as clues along with your profile name and photo in Google services, such as search results or your Google profile, or elsewhere on websites and ads on the web. Google records information about your +1 activity to improve Google’s services for you and others. In order to use the Google +1 button, you must have a public Google profile that is visible worldwide and must contain at least the name chosen for the profile. This name is used in all Google services. In some cases, this name may also replace another name that you used when sharing content through your Google Account. The identity of your Google Profile may be displayed to users who know your email address or have other identifying information about you. In addition to the uses described above, the information you provide will be used in accordance with the applicable Google Privacy Policy (https://www.google.com/intl/de/policies/privacy/). Google may publish aggregated statistics about +1 activity of users or share these statistics with our users and partners, such as publishers, advertisers, or affiliated websites.

14. data sharing
In order to fulfill the contract in accordance with Art. 6 para. 1 sentence 1 lit. b DSGVO, we pass on your data to the shipping company commissioned with the delivery, as far as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the ordering process, we will pass on the payment data collected for this purpose to the credit institution commissioned with the payment and, if applicable, to the payment service provider commissioned by us or to the selected payment service for the processing of payments. In some cases, the selected payment service providers also collect this data themselves, if you open an account there. In this case you must log in to the payment service provider with your access data during the ordering process. In this respect, the privacy policy of the respective payment service provider applies.

15. data transfer to shipping service providers
If you have given us your express consent to do so during or after placing your order, we will pass on your e-mail address to the selected shipping service provider in accordance with Art. 6 para. 1 sentence 1 lit. a DSGVO, so that they can contact you before delivery for the purpose of announcing or coordinating delivery. This consent can be revoked at any time by sending a message to the contact option described below or directly to the shipping service provider at the contact address listed below. After revocation, we will delete the data you have provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use your data for other purposes that are permitted by law and about which we inform you in this declaration.
Name and address of shipping service provider:
Post CH AG Contact Center Post Wankdorfallee 4 3030 Bern